Canada's #1 Trusted Software Brand for the Blue-Collar Workforce. Get Early Access—Join the Waitlist!
Canada's Trusted Software Brand for the Blue-Collar Workforce. Get Early Access—Join the Waitlist!

ClientCaptain Terms of Use

Last updated: November 12, 2025

1. Acceptance of Terms

By accessing or using ClientCaptain Inc. ("ClientCaptain", "we", "us", or "our") services (the "Service"), including the website, dashboard, and any associated tools, you agree to be bound by these Terms of Use ("Terms"). If you do not agree, do not use the Service.

2. Account Registration

  • You must be at least 18 years old to use the Service.
  • You agree to provide accurate information and keep it current.
  • You are responsible for maintaining the confidentiality of your account and credentials.

3. Permitted Use

You may use the Service to manage your business clients, proposals, invoices, communications, and related workflows in accordance with applicable law and these Terms.

4. Prohibited Conduct

You must not:

  • Use the Service for illegal, fraudulent, or abusive activities.
  • Reverse engineer, decompile, or attempt to derive source code from the Service.
  • Scrape, harvest, or otherwise access data you are not authorized to access.
  • Interfere with the operation or security of the Service.

5. Fees and Billing

Some features of the Service may require payment. By subscribing to a paid plan, you agree to pay applicable fees and taxes. Billing is handled through our payment processor; refund and cancellation terms are described in your subscription agreement and the help center.

6. Data & Privacy

Our Privacy Policy describes how we collect and use your data. You are responsible for any data you upload to the Service, including compliance with applicable laws and obtaining any necessary consents from your clients.

7. Intellectual Property

  • ClientCaptain and its licensors retain all rights, title, and interest in the Service and related intellectual property.
  • You retain ownership of content and data you upload to the Service, subject to the license you grant us to operate the Service.

8. Termination

We may suspend or terminate access to the Service for violations of these Terms or for other legitimate reasons. You may cancel your account anytime; after termination we may retain certain information as required by law or our data retention policies.

9. Disclaimers & Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, CLIENTCAPTAIN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT WILL CLIENTCAPTAIN BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE SERVICE. OUR AGGREGATE LIABILITY WILL BE LIMITED TO THE AMOUNTS PAID BY YOU IN THE SIX MONTHS PRECEDING THE CLAIM.

10. Changes to Terms

We may modify these Terms. Material changes will be posted and, where appropriate, notified to account holders. Continued use after changes indicates acceptance.

11. Governing Law

These Terms are governed by the laws of Ontario, Canada, unless otherwise required by applicable law. Disputes will be resolved in the courts located in Toronto, Ontario.

12. Contact

If you have questions about these Terms, contact us at legal@clientcaptain.com.